Rank: Member
Groups: Member
Joined: 6/25/2013
Posts: 15
|
When my users import a PDF from Outlook signed by EchoSign the receive an exception error saying "Invalid password". Is there a way to resolve this that I am not aware of?
Stack Trace:
at EO.Pdf.PdfDocumentSecurity.a(a7i A_0, ob A_1)
at EO.Internal.ak1.a(PdfDocumentSecurity A_0)
at EO.Internal.ak1.a(Boolean A_0, Boolean A_1, PdfDocumentSecurity A_2)
at EO.Internal.f5.a(Stream A_0, Boolean A_1, Boolean A_2)
at EO.Internal.f5.a(String A_0)
at EO.Internal.f5..ctor(String A_0, PdfDocumentSecurity A_1)
at EO.Pdf.PdfDocument..ctor(String filename)
at EHM2012.frmChooseDocType.frmChooseDocType_Show(Object sender, EventArgs e)
EO.PDF Version: 15.4.5
|
Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,072
|
Hi, This is probably due to the fact that the file is signed with AES and we do not support AES. This is one of the features we are looking to support. If you can send a test file to us we will be happy to look into it. See here for more information on how to send test file to us: http://www.essentialobjects.com/forum/test_project.aspxThanks!
|
Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,072
|
Hi,
This is just to let you know that we have posted a new build that should resolve this problem. You can download the new build from our download page.
Thanks!
|
Rank: Member
Groups: Member
Joined: 6/25/2013
Posts: 15
|
Thank you for your time & support!
|
Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,072
|
You are very welcome. Please feel free to let us know if there is anything else.
|