Welcome Guest Search | Active Topics | Sign In | Register

iframe content not appearing in capture Options
Peavy
Posted: Wednesday, June 22, 2016 5:55:39 PM
Rank: Advanced Member
Groups: Member

Joined: 6/26/2015
Posts: 98
Hello,

When doing captures on certain sites that have iframes from a different domain, the capture functionality does not render the iframe content. Two examples would be:

http://www.thehealthineers.com/ - The chat iframe at the bottom of the page does not appear in captures.


http://www.weems-plath.com/ - The facebook iframe at the bottom of the page does not appear in captures.


Thanks,
Peavy
eo_support
Posted: Wednesday, June 29, 2016 4:12:29 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,083
Hi,

We tested this with the latest build and it seems to work fine. For example, for the first Url at the bottom of the page there is a Google ad iFrame (it shows "Find the doctor near you" for us). When we call WebView.Capture() it capture that correctly. Can you try the same and let us know if it works for you? Or if there is anything else we missed please let us know.

Thanks!
Peavy
Posted: Thursday, June 30, 2016 3:03:15 PM
Rank: Advanced Member
Groups: Member

Joined: 6/26/2015
Posts: 98
Hello,

Using the latest version, 16.1.17.0, I am still having the issue. The Google Ad iframe has never been an issue. It's the chat iframe at the bottom right on the first link and the facebook iframe in the second link.

Thanks.
eo_support
Posted: Thursday, July 7, 2016 5:03:30 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,083
Hi,

We have posted a new build (16.1.39.0) that should fix this issue. Please download the new build from our download page and let us know how it goes.

Thanks!
Peavy
Posted: Wednesday, July 13, 2016 6:11:36 PM
Rank: Advanced Member
Groups: Member

Joined: 6/26/2015
Posts: 98
Thank you! This now works!
eo_support
Posted: Thursday, July 14, 2016 11:53:25 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,083
Thanks for confirming the fix!


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.