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Rank: Advanced Member
Groups: Member
Joined: 11/8/2015
Posts: 42
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I'm using Version 16.1.17.0 of EO.PDF and the new browser, not classic.
We are trying to run a conversion of HTML to PDF and we're getting "Conversion failed. Conversion failed. error code = 7. Error parsing input stream at offset 10489230. Expected to read 'number', actually got ''."
This is not on all of our HTML, only 1 file.
I have EnableLargeAddressSpace Enabled and I have much more memory available so i don't know if this could be it.
EO.Base.Runtime.EnableLargeAddressSpace = true;
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,071
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Hi, This looks like a bug on our end. Can you send the HTML files (along with all dependency files) to us in zip format? See here for more information on how to send the test files to us: http://www.essentialobjects.com/forum/test_project.aspxOnce we receive the file we will look into it and see what we can find. Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 11/8/2015
Posts: 42
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I sent the sample html file, everything is contained in a single file. It's about 30MB Zipped so I hope it makes it over OK.
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,071
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Hi,
We see that the email has been rejected by our server. So you may want upload it to somewhere and then provide us a download link.
In the mean time, you may also want to reduce the size of the HTML file. A 30MB HTML file is definitely is definitely a stress to the browser engine. You can try to split the HTML file into multiple section and then convert each section separately and then merge the output PDF files into a single PDF file, that may help you to overcome the problem.
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 11/8/2015
Posts: 42
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eo_support wrote:Hi,
We see that the email has been rejected by our server. So you may want upload it to somewhere and then provide us a download link.
In the mean time, you may also want to reduce the size of the HTML file. A 30MB HTML file is definitely is definitely a stress to the browser engine. You can try to split the HTML file into multiple section and then convert each section separately and then merge the output PDF files into a single PDF file, that may help you to overcome the problem.
Thanks! I sent in a much smaller file with the same issue.
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Rank: Advanced Member
Groups: Member
Joined: 11/8/2015
Posts: 42
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Any updates on this?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,071
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Hi,
Yes. We have found the root cause of this and will have a new build with the fix very soon.
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,071
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Hi,
We have posted a new build that should fix this problem. You can download the new build from our download page. Please take a look and let us know how it goes.
Thanks!
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