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The operation has timed out. - The operation has timed out. Options
nate
Posted: Thursday, July 21, 2016 12:07:22 PM
Rank: Newbie
Groups: Member

Joined: 7/21/2016
Posts: 1
getting the following error.

Error The operation has timed out. - The operation has timed out., System.Exception, Exception, System.Exception: The operation has timed out.

Is there anything you can tell from the stack trace?

at EO.Internal.aiu.a(alc A_0)
at EO.Pdf.HtmlToPdfSession.a(adv A_0, String A_1, String A_2, Int32 A_3, Int32 A_4, String A_5, Boolean A_6)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc)
eo_support
Posted: Thursday, July 21, 2016 12:32:53 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,080
Hi,

Just by this stack trace we can't tell much. This error can be normal if your HTML file is too large and it does take a long time to convert. In that case you can increase HtmlToPdf.Options.MaxLoadWaitTime to increase the time out value.

If the HTML file is reasonably sized and you still receive this error consistently, then please try to isolate the problem into a test project and send the test project to us. See here for more details:

http://www.essentialobjects.com/forum/test_project.aspx

We will investigate further as soon as we have it.

Thanks!


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