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Performance degrade when upgrade EO.PDF from 23.2.14 to 23.3.84 Options
dnayak
Posted: Friday, November 24, 2023 10:22:25 AM
Rank: Newbie
Groups: Member

Joined: 11/13/2023
Posts: 3
Recently we upgraded our EO.PDF from version 23.2.14 to 23.3.84. With the latest version we are facing performance issue. The report which used to take around 2 mins now takes around 4 mins . Do you guys aware of the issue. Can you please suggest what's the issue. Below is the code which we are using to do pagination

private int GetPageCountUsingHtmlToPdfSession(string finalHTML, HtmlToPdfOptions options)
{
int pageCount = 0;
using (HtmlToPdfSession session = HtmlToPdfSession.Create(options))
{
session.ResetTrigger();
session.LoadHtml(finalHTML);
Paginator paginator = session.CreatePaginator();
HtmlToPdfResult result = session.RenderAsPDF(paginator);
pageCount = result.PdfDocument.Pages.Count;
session.Dispose();
}
return pageCount;
}
Jdomsky
Posted: Monday, November 27, 2023 11:10:23 AM
Rank: Newbie
Groups: Member

Joined: 3/10/2014
Posts: 7
I am also seeing this issue where performance is taking a massive hit. After upgrading to the latest version.
eo_support
Posted: Wednesday, November 29, 2023 9:27:24 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,089
Hi,

This is just to let you know that we are still working on this issue. We will reply here again when we have an update.

Thanks!
Jdomsky
Posted: Monday, December 11, 2023 1:50:40 PM
Rank: Newbie
Groups: Member

Joined: 3/10/2014
Posts: 7
Do you have a tentative ETA for this fix? We've had to downgrade our version which introduced blank page issues that the latest resolves. We can't move forward until the performance issue is fixed though
eo_support
Posted: Monday, December 11, 2023 2:25:47 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,089
Jdomsky wrote:
Do you have a tentative ETA for this fix? We've had to downgrade our version which introduced blank page issues that the latest resolves. We can't move forward until the performance issue is fixed though


Do you have a test page that we use? We have requested a test page from dnayak but have not received any.
Jdomsky
Posted: Wednesday, December 13, 2023 5:15:06 PM
Rank: Newbie
Groups: Member

Joined: 3/10/2014
Posts: 7
What do you need as part of the test page?
eo_support
Posted: Wednesday, December 13, 2023 5:53:10 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,089
A test HTML file that we can run through the converter in order to see the significant performance difference between versions. For example, the original poster dnayak mentioned that report that used to take 2 minutes and now takes 4 minutes, so that report is what we could use for test, however we have not received any such test files from him yet.


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