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EO.Web Controls License troubleshooting Options
eo_support
Posted: Saturday, February 19, 2011 7:24:10 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 11,667
Hi,

Unfortunately no. We can not change your license file from a host name to an IP. The previously case for directv was an exception because of misunderstanding about the domain name and sub domain names. In fact even if we could change your license file to IP, then the control would not work if you access your site with the domain name "http://www.npust.edu.tw/app1/page1.aspx".

You will need to either change your link to use the domain name or upgrade to a developer license. There is no way for a standard license to work with different host names. In your case, "140.127.2.7" does not match "npust.edu.tw" and it will fail.

Thanks!
jeff.rong
Posted: Sunday, February 20, 2011 2:14:26 AM
Rank: Newbie
Groups: Member

Joined: 2/18/2011
Posts: 2
I modified the web site link setting from IP to xxx.npust.edu.tw,and it can work.
Thank you for your help.
WS
Posted: Sunday, April 17, 2011 10:55:38 PM
Rank: Member
Groups: Member

Joined: 2/27/2011
Posts: 26
Hi,

Where can I find my license file eo_web.licx since I use license manager to register it?

Cheer,
William


eo_support
Posted: Monday, April 18, 2011 7:21:24 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 11,667
Hi William,

Please contact the person who placed the order for you for the license file. He/she should give you both license key and license file.

Thanks
Didhens Bukasa
Posted: Monday, April 25, 2011 7:03:54 AM
Rank: Newbie
Groups: Member

Joined: 1/27/2011
Posts: 1
Hi, somebody can help me,

I m looking how I can used a distribution licence in my application.
I have try to reply the idea who is on this site but when I run the site I always have this message

"CallbackPanel CallbackPanel2 requires a license. You can purchase a license from http://www.essentialobjects.com/Order.aspx. Please refresh the page to continue. More on license.

Already have a license? See troubleshooting License problems."


Thanks alot for your help
eo_support
Posted: Monday, April 25, 2011 8:02:17 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 11,667
Hi Didhens,

Please follow the steps in the original post. It should cover all scenarios.

Thanks


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