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"this file claims compliance with the pdf/a standard" Options
Exameron
Posted: Wednesday, January 3, 2018 4:50:13 PM
Rank: Advanced Member
Groups: Member

Joined: 6/13/2012
Posts: 51
I've started getting this message when the pdf is opened in Adobe - "this file claims compliance with the pdf/a standard". Screenshot uploaded here: https://ibb.co/nLEVmb

How could I turn this off? thanks.
Exameron
Posted: Sunday, January 7, 2018 10:42:55 PM
Rank: Advanced Member
Groups: Member

Joined: 6/13/2012
Posts: 51
bump
eo_support
Posted: Monday, January 8, 2018 8:49:40 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,466
Hi,

If the PDF is generated by us, it means you have explicitly set the file standard to PDF/A through this property:

https://www.essentialobjects.com/doc/eo.pdf.pdfdocument.standard.aspx

If you do not want your file to be PDF/A compliant, then you do not set that property (the default value is None).

Thanks!

Exameron
Posted: Thursday, January 11, 2018 6:25:50 PM
Rank: Advanced Member
Groups: Member

Joined: 6/13/2012
Posts: 51
Thanks, I went through the code and I hadn't set the PdfStandard.

To try and overwrite it, I just went in and set the value to None next to where I create the PDFDocument.

It's still having the issue.

What else can we try?
eo_support
Posted: Friday, January 12, 2018 8:17:00 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,466
Hi,

In that case I am not sure what caused it. This is the only option that would affect file standard.

If you continue to see the problem, please try to isolate the problem into a test project and send the test project to us:

https://www.essentialobjects.com/forum/test_project.aspx

Once we have that we will be happy to investigate further.

Thanks
Marco Zecca
Posted: Wednesday, January 17, 2018 4:57:42 PM
Rank: Newbie
Groups: Member

Joined: 1/17/2018
Posts: 2
I'm having the same identical issue. We are evaluating EO.pdf.18.0.28.

This is the (simple) code I'm using:

var pdfDocument = new PdfDocument();
pdfDocument.Standard = PdfStandard.None;
HtmlToPdf.ConvertHtml(myHtmlString, pdfDocument);
pdfDocument.Save(myPdfFilePath);

The "this file claims compliance with the pdf/a standard" message is displayed when the pdf is opened in acrobat regardless setting pdfDocument.Standard = PdfStandard.None; or pdfDocument.Standard = PdfStandard.PDF_A;
the only difference is that in the first case it does not pass pdfa1 validation.


Regards,
-Marco
eo_support
Posted: Wednesday, January 17, 2018 5:03:31 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,466
Hi,

Please update to build 18.0.55 and see if it resolves this issue.

Thanks!
Exameron
Posted: Thursday, January 18, 2018 3:11:52 PM
Rank: Advanced Member
Groups: Member

Joined: 6/13/2012
Posts: 51
By the way - in my case this message is shown in the paid version of adobe acrobat. When I open in other PDF readers, it's not displayed.
Marco Zecca
Posted: Friday, January 19, 2018 10:57:15 AM
Rank: Newbie
Groups: Member

Joined: 1/17/2018
Posts: 2
I confirm that the issue is not there anymore in build 18.0.55.

Thank You,
-Marco
eo_support
Posted: Friday, January 19, 2018 1:40:50 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,466
Great. Thanks for confirming.
Exameron
Posted: Wednesday, February 21, 2018 10:46:56 PM
Rank: Advanced Member
Groups: Member

Joined: 6/13/2012
Posts: 51
thx - fixed for me also.


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