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After version EO.Total.2018.1.15.0, does the eowp.exe change to 64 bit ? Options
jacky.tseng
Posted: Monday, May 21, 2018 10:31:23 PM
Rank: Newbie
Groups: Member

Joined: 3/14/2017
Posts: 9
Hi,
We have a problem on integration to Oracle Service Cloud Desktop(It's a C# 32-bit Client).
We are using EO.WebBrowser to develop a custom web component for Oracle Service Cloude Desktop.
And we found that we cannot start eowp.exe by EO.WebBrowser DLL if we installed EO.Total.2018.1.15.0 or later version.
But it's workable on EO.Total.2018.1.7.0 or earlier version.
Does the eowp.exe change to 64-bit ?
eo_support
Posted: Tuesday, May 22, 2018 7:31:28 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,678
Hi,

This appears to be a bug that we have recently fixed. Please download the latest build (2018.1.75) from our download page and see if it resolves the problem for you. eowp.exe is still 32 bit, but it wasn't properly signed in some builds.

Thanks!
jacky.tseng
Posted: Wednesday, May 23, 2018 3:11:59 AM
Rank: Newbie
Groups: Member

Joined: 3/14/2017
Posts: 9
Hi,
I have installed and tested the latest build (2018.1.75).
It's still not working.
eo_support
Posted: Wednesday, May 23, 2018 8:14:20 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,678
Hi,

In that case I am not exactly sure what it is. What error message do you receive?

Thanks!
jacky.tseng
Posted: Wednesday, May 23, 2018 8:38:35 PM
Rank: Newbie
Groups: Member

Joined: 3/14/2017
Posts: 9
Hi,
My Windows using Traditional Chinese Language.

Original error message is "BadImageFormatException: 檔案不是有效的二進位檔案: C:\Users\jacky.tseng\RightNowDev\AddIns\BrowserControl104\eowp.exe"

Translate to English is "BadImageFormatException: File is not a valid binary file: C:\Users\jacky.tseng\RightNowDev\AddIns\BrowserControl104\eowp.exe"
eo_support
Posted: Thursday, May 24, 2018 9:09:49 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,678
Can you open a command prompt, then go to that directory and type in "eowp.exe" directly from the command line and see what happens?
jacky.tseng
Posted: Thursday, May 24, 2018 8:27:37 PM
Rank: Newbie
Groups: Member

Joined: 3/14/2017
Posts: 9
Hi,
When I open eowp.exe, one black windows will show and close immediately.
eo_support
Posted: Thursday, May 24, 2018 8:29:07 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,678
Go to command prompt and then run it from the command line. Don't just double click it from Windows Explorer.
jacky.tseng
Posted: Thursday, May 24, 2018 8:47:09 PM
Rank: Newbie
Groups: Member

Joined: 3/14/2017
Posts: 9
OK. When I execute eowp.exe on cmmand prompt. It response "This program is a part of EO.Total.".
jacky.tseng
Posted: Tuesday, May 29, 2018 8:06:22 PM
Rank: Newbie
Groups: Member

Joined: 3/14/2017
Posts: 9
Hi,
Do you have any update on this post ?
eo_support
Posted: Wednesday, May 30, 2018 4:50:42 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,678
Hi,

We are still working on this and will have a test build for you soon. If the test build still does not resolve the issue for you, then we may need remote access to your system in order to investigate further.

Thanks!
eo_support
Posted: Friday, June 1, 2018 10:44:51 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,678
Hi,

Please download build 2018.1.91 from our download page and see if it resolves the issue for you.

Thanks!
jacky.tseng
Posted: Wednesday, June 13, 2018 1:11:08 AM
Rank: Newbie
Groups: Member

Joined: 3/14/2017
Posts: 9
After upgrade to EO.Total 18.1.91 and renew license key, it's workable now. Thank you.
eo_support
Posted: Wednesday, June 13, 2018 7:28:06 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,678
Great. Thanks for confirming the fix!


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