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EO.WebBrowser not working under Windows 10 update 1809 Options
hmireault
Posted: Tuesday, October 9, 2018 2:06:39 PM
Rank: Member
Groups: Member

Joined: 7/14/2014
Posts: 28
Hello,

A few of our clients have updated to Windows 10 update 1809. After doing so, they started getting a freeze when using the EO.WebBrowser controls. This happens every time, but only on machines that updated to 1809. Since then, Microsoft has pulled back the update, but the clients are still experiencing the issue since they already updated.

We were able to reproduce the issue using the test application code provided in the samples when installing EO.Total. Is this a known issue?

Regards.
eo_support
Posted: Tuesday, October 9, 2018 3:42:22 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,821
Hi,

We do have other customers reporting this issue on a much older version. We have no way of verifying it since Microsoft has already pulled the update. So we will have to wait until the "final" update is pushed.

In the mean time you can follow these steps and see if it resolves the issue for you:

https://www.essentialobjects.com/doc/common/eowp.aspx

Thanks!
hmireault
Posted: Wednesday, October 10, 2018 8:06:19 AM
Rank: Member
Groups: Member

Joined: 7/14/2014
Posts: 28
We tested using eowp.exe and it seems to work well on machines running 1809. For now we'll let our users use this as an option. Thanks for the help!

Regards,
eo_support
Posted: Wednesday, October 10, 2018 9:31:57 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,821
Thanks for the update. We will keep a close eye on this issue and as soon as the final update is available, we will check again.
hmireault
Posted: Thursday, December 13, 2018 8:29:37 AM
Rank: Member
Groups: Member

Joined: 7/14/2014
Posts: 28
Hello,

We have a client now that gets a blank screen when using eowp.exe over rundll32, so the workaround doesn't work for them. Is there any news regarding a fix for Windows 10 update 1809?

Regards.
eo_support
Posted: Thursday, December 13, 2018 4:51:06 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 20,821
hmireault wrote:
Hello,

We have a client now that gets a blank screen when using eowp.exe over rundll32, so the workaround doesn't work for them. Is there any news regarding a fix for Windows 10 update 1809?

Regards.


We have no way to address that now because we are not able to get 1809 in our environment yet. As soon as it is pushed to us we will visit this issue again.
hmireault
Posted: Friday, December 14, 2018 7:49:55 AM
Rank: Member
Groups: Member

Joined: 7/14/2014
Posts: 28
Ah, I thought they released the update since the client said they had just upgraded, my bad. Thanks once again.


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