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Rank: Newbie
Groups: Member
Joined: 2/17/2019
Posts: 7
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Recently we bought Eo.web But sometimes we using datepicker will get BUG. when we unfocus datepicker the datetime it will reset can't use. Bug video https://drive.google.com/open?id=1jy8zz1MXMDcbQX-0M3BnYMq2C_Gnw9j6
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Rank: Newbie
Groups: Member
Joined: 2/17/2019
Posts: 7
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please help
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,070
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Hi, We are not able to reproduce this problem. Can you try to isolate the problem into a small test app and then send the test app to us? See here for more details: https://www.essentialobjects.com/forum/test_project.aspxOnce we have that we will be happy to investigate further. Thanks!
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Rank: Newbie
Groups: Member
Joined: 2/17/2019
Posts: 7
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<eo:DatePicker ID="dpStartDate" runat="server" ></eo:DatePicker>
we just using this code in aspx
And some user use chrome open aspx page.
it will got this BUG.not everytime will happen.
We buy eo.web just want using this object(eo:DatePicker),if this issue can't fix.
Please refund us,thank you
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,070
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Hi,
We tested this here and it seems to works fine. So we suspect the issue have something to do with other things in your project, or there are certain steps that you are doing differently that our testing steps. In order to resolve this issue, please try to isolate the issue into a test project and include detailed step by step instruction on how to reproduce the issue. As soon as we have that we will be able to investigate it here further.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 2/17/2019
Posts: 7
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we find when we include AjaxControlToolkit.ToolkitScriptManager in page The DatePicker sometime will got this issue here is my demo project https://drive.google.com/open?id=1SeNGqQpwWYybbO97_wEyr2IY6QSWpKJi
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,070
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Hi,
We tested with your test project and the problem still does not occur. Specifically, the seconds fields in your test project is locked (because your UCDateRange.m_IsLockSecond is set to true in your code). However the video you posted indicates that if you change seconds and it would reset, which we are not able to test because your seconds are locked.
Please review and update your test project again and make sure it does reproduce the problem.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 2/17/2019
Posts: 7
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Hi i use VS2017 open test project When we blur the DatePicker will got this error. Here is the video https://drive.google.com/open?id=1bemoymb6q2_rFl_ImMOczf4589GAYSzO
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,070
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Hi,
This is just to let you know that we have found out the root of the problem. The problem is not really related to AjaxControlToolkit.ToolkitScriptManager. It is related to your input method. Specifically, if you select “ENG English US Keyboard", then it will work fine. However if you select an input method such as Chinese, then you will see this problem.
We will change our code in order to work with this situation and post an update build as soon as possible. We will reply here again as soon as the new build is available.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 2/17/2019
Posts: 7
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OK, we got it
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,070
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Hi,
This is just to let you know that we have posted a new build that should resolve this issue. Please see your private message for the download location.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 2/17/2019
Posts: 7
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i check it
it's fix, thank you very much
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,070
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Great. Thanks for confirming the fix!
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