Logo
My Account |  Site Map | Contact Us  
Welcome Guest Search | Active Topics | Sign In | Register

Sophos website broken in EO.WebBrowser 19.1.95.0 Options
hmireault
Posted: Thursday, July 11, 2019 1:31:55 PM
Rank: Advanced Member
Groups: Member

Joined: 7/14/2014
Posts: 38
Hello,

We've received an issue from one of our clients about a website that doesn't work properly. The website in question is sophos cloud: https://cloud.sophos.com/manage/login

When integrating your library, the labels don't show properly and it's impossible to login to the website.
Broken:
https://imgur.com/1yBoSar

When using your own test application, the site shows properly and it's possible to login to the website.
Working:
https://imgur.com/XDzyEuj

I figure it has to do with a setting that we need to toggle, due to your test application working as expected.
Any help would be appreciated.

Regards.
eo_support
Posted: Thursday, July 11, 2019 3:40:05 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 21,607
Hi,

This is probably due to language settings. Please check whether you have set EngineOptions.UILanguage property in your code.

Thanks!
hmireault
Posted: Thursday, July 11, 2019 3:54:39 PM
Rank: Advanced Member
Groups: Member

Joined: 7/14/2014
Posts: 38
We don't change the UILanguage property. We do change the AcceptLanguage property of the WebView, but even if I comment that out, it has the same behavior.
Do we need to change the UILanguage property to a different value? I searched through the sample application code and it doesn't seem to be changed.

Regards,
eo_support
Posted: Thursday, July 11, 2019 3:58:21 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 21,607
Then I am not sure what else to tell you. I would recommend you to compare our sample code with your code to see what triggered it.


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.