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Issues with eowp.exe when shutting down/log off computer Options
Yurii
Posted: Tuesday, September 21, 2021 8:43:51 AM
Rank: Newbie
Groups: Member

Joined: 9/21/2021
Posts: 2
On Windows 7, the system refuses shutdown/log off with the message that EOWP.exe blocks shutdown, while on Windows 10 all work properly.

Waiting will never work, you will have to click Force log off or Click Cancel and shut down our application manually.

Window event log shows next messages:
- The following application attempted to veto the shutdown: eowp.exe.

Also, we can reproduce this issue with TabbedBrowser sample application.
eo_support
Posted: Tuesday, September 21, 2021 3:27:59 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,071
Hi,

We are looking into this. We can confirm that the same problem occurs with TabbedBrowser sample application.

Thanks
Yurii
Posted: Friday, September 24, 2021 7:05:03 AM
Rank: Newbie
Groups: Member

Joined: 9/21/2021
Posts: 2
Hi,

Do you have any updates?
eo_support
Posted: Monday, October 4, 2021 4:11:54 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,071
Hi,

We have looked into this issue and there does not appear to be a way to avoid this on Windows 7. This has to do with how Windows send session ending notification to all the applications. On Windows 10 it sends the notification simultaneously to all applications. This allows eowp.exe to wait until your application to exit first.

However on Windows 7 it sends the notification to all application sequentially, this means if the system sends the notification to eowp.exe first, then it will not send the notification to your application until eowp.exe exits. This will cause problem as by the time your application receives session ending notifications, eowp.exe would have already ended. If you try to use any WebView related features at this point, it would fail because the underlying eowp.exe process no longer exists. The only solution to avoid this problem is not to exit eowp.exe. This is what you saw. The only wait to log off with force shutdown in this case is to close your host application first.

Thanks


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