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License data provided by AddLicense is invalid. Options
LHSoft
Posted: Monday, January 6, 2014 9:33:07 PM
Rank: Member
Groups: Member

Joined: 12/12/2010
Posts: 12
hello,

since installing 2013.0.56 today I get following error, my License is active and needs no renewal:

I am using VS 2013 Shell integrated on Framework 4.5.1


License data provided by AddLicense is invalid.


[Exception: License data provided by AddLicense is invalid.]
EO.Web.Internal.ff.h(String A_0) +313
Global.Globalasax.Application_Start(Object sender, EventArgs e) +57

[HttpException (0x80004005): License data provided by AddLicense is invalid.]
System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) +9935033
System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) +118
System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) +172
System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) +336
System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext) +296

[HttpException (0x80004005): License data provided by AddLicense is invalid.]
System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +9913572
System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +101
System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +254





Versionsinformationen: Microsoft .NET Framework-Version:4.0.30319; ASP.NET-Version:4.0.30319.18408
eo_support
Posted: Monday, January 6, 2014 11:09:10 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,082
Thank you very much for letting us know. It was a bad build. We have updated our download page with build 2013.0.57 and this build should fix the issue for you.
LHSoft
Posted: Tuesday, January 7, 2014 7:31:09 AM
Rank: Member
Groups: Member

Joined: 12/12/2010
Posts: 12
Thanks a lot
Vishal
Posted: Friday, September 22, 2017 10:55:06 AM
Rank: Newbie
Groups: Member

Joined: 9/22/2017
Posts: 1
Hi,

We have recently purchased EO Total 2017 version 17.1.55.0.

We are getting similar issue on when adding license.

Exception:
System.Exception: License data provided by AddLicense is invalid.
at EO.Internal.by.a(String A_0)
at EO.Internal.by.a(Object A_0)
at EO.Internal.by.b(Object A_0)
at EO.WebBrowser.WebView.al(ct A_0, ar4 A_1)
at EO.WebBrowser.WebView.a(ct A_0, ar4 A_1)
at EO.WebBrowser.WebView.b(ct A_0, ar4 A_1)

This has been installed on our customer site and they are no facing issues.

Can you please help.

Regards
Vishal
eo_support
Posted: Friday, September 22, 2017 11:08:35 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,082
Vishal wrote:
Hi,

We have recently purchased EO Total 2017 version 17.1.55.0.

We are getting similar issue on when adding license.

Exception:
System.Exception: License data provided by AddLicense is invalid.
at EO.Internal.by.a(String A_0)
at EO.Internal.by.a(Object A_0)
at EO.Internal.by.b(Object A_0)
at EO.WebBrowser.WebView.al(ct A_0, ar4 A_1)
at EO.WebBrowser.WebView.a(ct A_0, ar4 A_1)
at EO.WebBrowser.WebView.b(ct A_0, ar4 A_1)

This has been installed on our customer site and they are no facing issues.

Can you please help.

Regards
Vishal


Hi,

This means just that ---- the license key you provided is invalid -- for example, if you have accidentally missed a letter when copying the license key.

If you believe your license key is valid, you can create a small test project to demonstrate the problem and send the project to us. See here for more details on how to send test project to us:

https://www.essentialobjects.com/forum/test_project.aspx

Once we have that we will be happy to investigate further.

Thanks!



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