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Merge 2 pdf document erroring out Options
Panasonic
Posted: Thursday, March 4, 2021 8:06:29 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
Hi,
I have this problem when my web app trying to use the merge function to merge 2 documents. can someone tell us what that means and how to fix it.

Key length not 128/192/256 bits.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

The same issue was replicated using your demo app merge function.

Exception Details: System.ArgumentException: Key length not 128/192/256 bits.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[ArgumentException: Key length not 128/192/256 bits.]
EO.Internal.vh.a(Byte[] A_0, Boolean A_1) +1280
EO.Internal.vh.a(Boolean A_0, co A_1) +57
EO.Internal.ap9.a(Boolean A_0, co A_1) +116
EO.Internal.af.a(Boolean A_0, co A_1) +101
EO.Pdf.a.a(Byte[] A_0, Byte[] A_1, Byte[] A_2, Boolean A_3, Boolean A_4) +293
EO.Pdf.a.a(Byte[] A_0, Boolean A_1) +393
EO.Pdf.a.d(Byte[] A_0) +197
EO.Pdf.a.a(String A_0) +60
EO.Pdf.PdfDocumentSecurity.a(a5h A_0, nl A_1) +119
EO.Internal.ai6.a(PdfDocumentSecurity A_0) +327
EO.Internal.ai6.a(Boolean A_0, Boolean A_1, PdfDocumentSecurity A_2) +95
EO.Internal.fv.a(Stream A_0, Boolean A_1, Boolean A_2) +110
EO.Internal.fv.a(String A_0) +79
EO.Internal.fv..ctor(String A_0, PdfDocumentSecurity A_1) +233
EO.Pdf.PdfDocument..ctor(String fileName) +33
PACEasy.Web.Controllers.DocController.MergeAttachedDocumentInPrint(List`1 attachmentslist, String pdfdoc, PdfDocument doc)

eo_support
Posted: Friday, March 5, 2021 10:46:42 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 22,811
Hi,

Can you send us the PDF file in question so that we can investigate further from here? See here for more details on how to send test files to us:

https://www.essentialobjects.com/forum/test_project.aspx

Thanks
Panasonic
Posted: Monday, March 8, 2021 1:38:14 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
These docs are not allowed to be shared without NDA. Can you sign a NDA?
Panasonic
Posted: Monday, March 8, 2021 6:35:22 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
Please let me know if you can sign NDA to share our docs with you. Otherwise, Please let us know how to fix the issue I have presented.

Thank you
eo_support
Posted: Tuesday, March 9, 2021 2:53:59 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 22,811
Hi,

Yes. We have replied your email with details.

Thanks!
Panasonic
Posted: Wednesday, March 10, 2021 1:03:53 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
Can you please send the reply to this email not the one in the account:

Haytham.Ali@Panasonic.aero
Panasonic
Posted: Thursday, March 11, 2021 4:05:26 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
I didn't receive anything. can you expedite this please?
eo_support
Posted: Thursday, March 11, 2021 4:34:28 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 22,811
Hi,

We have just resent it to your email address. Please check to see if you have it.

Thanks!
Panasonic
Posted: Wednesday, March 17, 2021 1:02:05 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
Thanks, I have used the link you sent to upload the issue I have. can you please take a look and let me know ASAP.
eo_support
Posted: Wednesday, March 17, 2021 3:12:25 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 22,811
Hi,

We did receive the file and we are able to reproduce the problem. However we are still in the process of finding out the root of the problem. As soon as we have any update on that we will reply here again.

Thanks!
eo_support
Posted: Saturday, March 20, 2021 2:19:15 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 22,811
Hi,

This is just to let you know that we have posted a new build (21.0.62) that should resolve this issue. You can download the new build from our download page and let us know how it goes.

Thanks!
Panasonic
Posted: Tuesday, March 30, 2021 3:06:58 PM
Rank: Member
Groups: Member

Joined: 2/11/2020
Posts: 11
Thanks, but is that version will work with our license?
eo_support
Posted: Wednesday, March 31, 2021 9:25:39 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 22,811
Hi,

You will need to renew your maintenance subscription in order to receive license key for the current version. Please see your private message for more details regarding your order.

Thanks!


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