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System.Exception: Channel disconnected Options
KhiDan
Posted: Tuesday, September 7, 2021 3:56:42 PM
Rank: Newbie
Groups: Member

Joined: 2/25/2020
Posts: 6
EO.WebBrowser version:
21.1.85.0
Application Id:
b35a9f7d-c959-4201-9964-b0a0205d9353

Hello,

We're having a lot of these type of crashes of WebBrowser for a long time already.

Channel disconnected at EO.Internal.otep`3.hrqb()
Channel disconnected at EO.Internal.dnyh`3.xxxc()

Is there any usefull information in crash reports?
Could you please help how can we figure out what can be done about it?

Jack Cheng
Posted: Wednesday, September 8, 2021 11:43:19 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 23,036
Hi,

We have looked into the crash reports. Many of them are caused by out of memory error. So please try to switch to our x64 build and see if it improves.

There are also many crash reports related to touch event. This may or may not be related to the out of memory error as we are not able to pinpoint the root of the problem just from the crash report. So if these problem continues after updating to x64 build, please try to reproduce it and send us a repro app. See here for more details on how to send test project to us:

https://www.essentialobjects.com/forum/test_project.aspx

Once we have that we will debug into here and see what we can find.

Thanks!
Fabien
Posted: Friday, September 10, 2021 11:07:50 AM
Rank: Advanced Member
Groups: Member

Joined: 7/21/2014
Posts: 127
Hi,

Sorry to ask, but we've the same type crashes that occures randomly.

Can you tell me where to find the x64 package ? Does the nuget package works for x64 or x86 builds ?

Tkanks.
Jack Cheng
Posted: Friday, September 10, 2021 11:22:29 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 23,036
Hi,

You will need to download the x64 build from our download page. Nuget package is only x86 build.

Thanks!


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