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Problem running EO Options
opalsoft
Posted: Monday, November 19, 2007 7:55:05 PM
Rank: Newbie
Groups: Member

Joined: 11/19/2007
Posts: 1
Hi,

I purchased EO v.3.0. last 12.31.2006.

I used it some times and it works fine.

I left using it for 6-7 months.

Then I tried to use it again but I received a message about some problem with a "trust" environment. But I don't understand why because it was working nice 6 months ago.

Solution: install the eo_web.ashx file in your root directory.

I searched for this file in v.3.0. but it was not included in this version.

Then I removed the v.3.0. and installed the new version 2007.1.

This version included the eo_web.ashx file. I installed it in the root directory.

The application run fine again but it inquired about the licence file.

Using my account I tried to get the new licence file but it was refused with the message: key licences are over or something like that.

In fact I never installed the product in a working site identified with my domain. I just used it in my laptop to experiment with it and to start advance some projects.

Well, I just want to use the product for what I pay last 12.31.2006.

Best regards,

Leonardo Balliache
OpalSoft


eo_support
Posted: Tuesday, November 20, 2007 4:50:11 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,089
Hi,

If you run on 2007.1, make sure you select "EO.Web Controls 2007.1" when you download the license key.

If you do not see that option, then your free upgrade period has expired. In that case you would need to use your original version, but add a httpModule line into your web.config:

http://www.essentialobjects.com/Forum/Default.aspx?g=posts&t=192

Thanks


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