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EOPDF throwing 500 error Options
Newbie
Posted: Wednesday, January 2, 2019 10:05:00 AM
Rank: Newbie
Groups: Member

Joined: 12/16/2018
Posts: 4
Hi Team,

We are seeing below error while using EOPDF after deploying to the server, could you please suggest what is causing.

EO.Internal.jq+e:
at AP_PDF.Controllers.PDFController.HtmlToPDF (AP!PDF, Version=1.0.0.0, Culture=neutral, PublicKeyToken=nullAP!PDF, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null: D:\PDF\Controllers\PDFController.csPDF, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null: 130)
at lambda_method (Anonymously Hosted DynamicMethods Assembly, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor+ActionExecutor+<>c__DisplayClass6_2.<GetExecutor>b__2 (System.Web.Http, Version=5.2.7.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor+ActionExecutor.Execute (System.Web.Http, Version=5.2.7.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync (System.Web.Http, Version=5.2.7.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35)
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)
at System.Web.Http.Controllers.ApiControllerActionInvoker+<InvokeActionAsyncCore>d__1.MoveNext (System.Web.Http, Version=5.2.7.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35)
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)
at System.Web.Http.Controllers.ActionFilterResult+<ExecuteAsync>d__5.MoveNext (System.Web.Http, Version=5.2.7.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35)
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089)
at System.Web.Http.Dispatcher.HttpControllerDispatcher+<SendAsync>d__15.MoveNext (System.Web.Http, Version=5.2.7.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35)
eo_support
Posted: Wednesday, January 2, 2019 10:19:02 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,071
Hi,

Can you also post the stack trace and error message of the exception?

Thanks!
Newbie
Posted: Wednesday, January 2, 2019 12:50:04 PM
Rank: Newbie
Groups: Member

Joined: 12/16/2018
Posts: 4
Above message mentioned is the complete error message I received with 500: internal server.

Using the latest eo.pdf latest version and dot Net 4.6.1 framework
eo_support
Posted: Thursday, January 3, 2019 8:16:56 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,071
No. What you provided is not complete. There are more information than this that you should be able to catch. What you see is a standard .NET exception. A standard exception contains an error message, a stack trace and possibly an inner exception. And in the case when the exception is thrown from our code, the callstack should trace back to our code. So you need to provide those information in order for us to get a clear picture of what's happening. You will need to get these information from your code, not just from your logs --- your logs may not contain everything.


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