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Unable to open AdobeSigned document - Error "Last block incomplete in decryption" Options
Harvinder Syan
Posted: Thursday, December 17, 2020 11:12:38 AM
Rank: Newbie
Groups: Member

Joined: 12/17/2020
Posts: 5
Hi, we are getting error while opening adobe sign document. We can share the pdf if needed.
Quote:

[bqwb: last block incomplete in decryption]
EO.Internal.brcl.lmsn(Byte[] pml, Int32 pmm) +1186
EO.Pdf.whtq.mmhv(Byte[] hb, Byte[] hc, Byte[] hd, Boolean he, Boolean hf) +1079
EO.Pdf.whtq.mmhv(Stream gx, Byte[] gy, Stream gz, Boolean ha) +384
EO.Pdf.whtq.ifgi(Int64 gl, Int64 gm, Stream gn, Stream go, Boolean gp) +1817
EO.Pdf.PdfDocumentSecurity.ifgi(Int64 fk, Int64 fl, Stream fm, Stream fn, Boolean fo) +488
EO.Internal.bwrt.gnld(PdfDocumentSecurity eoc, Int32 eod, Int32 eoe) +617
EO.Internal.tffm.iuwv(bwrl cxd) +1087
EO.Internal.bwrr.EO.Internal.bwrq.ktlv(bwrl eog) +1029
EO.Internal.bwrr.sois(bwrl czk) +691
EO.Internal.bwrr.sois(IEnumerable`1 czl) +106
EO.Internal.bwrh.dxll(PdfDocumentSecurity cwm) +3314
EO.Internal.bwrh.qspl(Boolean cwj, Boolean cwk, PdfDocumentSecurity cwl) +675
EO.Internal.bwqw.ifgd(Stream crw, Boolean crx, Boolean cry) +519
EO.Internal.bwqw..ctor(Stream crj, PdfDocumentSecurity crk, Boolean crl, Boolean crm) +866
EO.Internal.bwqw..ctor(Stream crn, PdfDocumentSecurity cro) +100
EO.Pdf.PdfDocument..ctor(Stream stream) +65
Enterface.Services.PdfGeneration.PdfByteCombiner.Combine(Byte[] coverPage, List`1 pdfBytes) +615
Enterface.Services.PdfGeneration.XtraReportsPdfCombiner.Combine(Byte[] pdfBytes, String filePath) +303
Enterface.Services.PdfGeneration.XtraReportsPdfCombiner.FinalizeForm(Byte[] bytes, FormSubmissions formSubmission) +1556
Enterface.Services.PdfRetrievalService.GetPdfFromFormSubmissionId(FormSubmissions formSubmission, String pFileName, Boolean pNewFile) +766
Enterface.Controllers.FormController.GetPdf(Int32 formSubmissionId) in C:\Projects\Core\CCS\CCS_Retheme2\Enterface\Controllers\FormController.cs:506
lambda_method(Closure , ControllerBase , Object[] ) +96
System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +14
System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +157
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +27
System.Web.Mvc.Async.<>c.<BeginInvokeSynchronousActionMethod>b__9_0(IAsyncResult asyncResult, ActionInvocation innerInvokeState) +22
System.Web.Mvc.Async.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +32
System.Web.Mvc.Async.<>c__DisplayClass11_0.<InvokeActionMethodFilterAsynchronouslyRecursive>b__0() +58
System.Web.Mvc.Async.<>c__DisplayClass11_2.<InvokeActionMethodFilterAsynchronouslyRecursive>b__2() +228
System.Web.Mvc.Async.<>c__DisplayClass11_2.<InvokeActionMethodFilterAsynchronouslyRecursive>b__2() +228
System.Web.Mvc.Async.<>c__DisplayClass7_0.<BeginInvokeActionMethodWithFilters>b__1(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +34
System.Web.Mvc.Async.<>c__DisplayClass3_6.<BeginInvokeAction>b__4() +35
System.Web.Mvc.Async.<>c__DisplayClass3_1.<BeginInvokeAction>b__1(IAsyncResult asyncResult) +100
System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
System.Web.Mvc.<>c.<BeginExecuteCore>b__152_1(IAsyncResult asyncResult, ExecuteCoreState innerState) +11
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +45
System.Web.Mvc.<>c.<BeginExecute>b__151_2(IAsyncResult asyncResult, Controller controller) +13
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
System.Web.Mvc.<>c.<BeginProcessRequest>b__20_1(IAsyncResult asyncResult, ProcessRequestState innerState) +28
System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +9849413
System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +50
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +163
eo_support
Posted: Thursday, December 17, 2020 12:59:10 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,071
Hi,

What version of EO.Pdf do you use? If you use an older version that does not support AES encryption to open a file with AES encryption, then you will receive this error.

Thanks!
Harvinder Syan
Posted: Thursday, December 17, 2020 1:00:28 PM
Rank: Newbie
Groups: Member

Joined: 12/17/2020
Posts: 5
I am using EO.pdf version 20.3.34
Harvinder Syan
Posted: Thursday, December 17, 2020 1:12:13 PM
Rank: Newbie
Groups: Member

Joined: 12/17/2020
Posts: 5
I can share pdf if needed , email me I'll reply back with pdfs.
eo_support
Posted: Friday, December 18, 2020 4:10:23 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,071
Hi,

This is just to let you know that we have posted a new build that should resolve this issue. You can download the new build from our download page. Please take a look and let us know how it goes.

Please keep in mind that your PDF file contains a digital signature. So if you resave the file, it will break the digital signature and while the file itself can still be viewed/opened correctly, the digital signature will no longer be valid.

Thanks!
Harvinder Syan
Posted: Friday, December 18, 2020 4:13:11 PM
Rank: Newbie
Groups: Member

Joined: 12/17/2020
Posts: 5
new build is available via nuget ?
Harvinder Syan
Posted: Friday, December 18, 2020 5:02:44 PM
Rank: Newbie
Groups: Member

Joined: 12/17/2020
Posts: 5
Thanks for your quick fix, I was able to find build via Nuget and I tested that Pdf was working fine. I'll ask my company to renew our license because our license was purchased in 2017 and It can't be used on the latest build again Thanks you very much!
eo_support
Posted: Tuesday, December 22, 2020 10:10:00 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,071
Great. Thanks for confirming the fix!


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