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rendering of right single quotation mark - HTML to PDF Options
julian
Posted: Thursday, May 9, 2024 9:52:20 PM
Rank: Newbie
Groups: Member

Joined: 5/9/2024
Posts: 2
Our organisation is using v23.4.26 eo.pdf

We've noticed some HMTL text code that is not rendering correctly into PDF

Example:
<br/>View our contact methods located on the department’s website<b>

The apostrophe in "department's" appears to be the wrong character for (it's right single quotation mark instead of an apostrophe). We will change that.

However, the right single quotation mark [ ’ ] get's displayed as: ’s

Is this a bug in the software?

Works: Unicode U+0027 ' Apostrophe 0008
Doesn't work: Unicode U+2019 ’ Right single quotation mark 0908
eo_support
Posted: Friday, May 10, 2024 9:26:22 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,133
Hi,

Can you try the latest build and see if it works for you? We have just fixed an issue that might be the same issue.

If the issue still occurs with the latest build, please try to isolate the problem into a test project and send the test project to us:

https://www.essentialobjects.com/forum/test_project.aspx

Once we have that we will look into it immediately.

Thanks!
julian
Posted: Sunday, May 12, 2024 9:35:25 PM
Rank: Newbie
Groups: Member

Joined: 5/9/2024
Posts: 2
thank you. We'll try to get our dev to install the latest version and run a test and I will report back. Might not be straight away as we're in a government department and things can be slow... :)
eo_support
Posted: Monday, May 13, 2024 1:12:49 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,133
No problem. Please keep us updated.


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