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eowp.25.1.65.0.exe keeps running causing file locks Options
Theo
Posted: Friday, July 4, 2025 6:50:18 AM
Rank: Newbie
Groups: Member

Joined: 10/22/2015
Posts: 5
During IIS failed deploys we are frequently seeing issues with locked files caused by ar running instance of eowp.25.1.65.0.exe. This file can continue running for hours after we shut down the IIS application pool that uses the EO pdf converter.

Is there anything that we should know about this? Now we have to manually go in and kill this process on almost every IIS deployment that we try
eo_support
Posted: Monday, July 7, 2025 11:42:26 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,392
Hi,

When this occurs, can you go to task manager Details tab to find out the following information:

1. The process status: is it "running" or "suspended"?
2. The command line: You may have to right click the column header and select "Select Columns" to show command line column;

Thanks
Theo
Posted: Tuesday, July 8, 2025 7:50:12 AM
Rank: Newbie
Groups: Member

Joined: 10/22/2015
Posts: 5
Thanks, will keep you posted and check this info when it happens again!
Theo
Posted: Friday, July 18, 2025 3:03:16 AM
Rank: Newbie
Groups: Member

Joined: 10/22/2015
Posts: 5
Strangely it only happened one more time and then the status of the process was running. However, we have had many deploys since where there was no problem anymore with this process blocking folders. So will keep an eye on it and let you know when it happens again.
eo_support
Posted: Friday, July 18, 2025 9:40:08 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,392
No problem. Please keep us posted.


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