Hi Team,

We are currently using EO.Pdf 2019 to convert certain application URLs to PDF format.

However, on one of our customer machines, this functionality is not working as expected. Upon investigation, we observed the following error in the logs when attempting to load the URL:

7/24/2025 3:20:56 PM - Managed Thread Id: {26}
Message: DEBUG CONSOLE OUTPUT
Source: https://ambispcndyn1.sw.czds.bz/MES/AMS/UX/WebUI/Scripts/Monitoring/dynAMo.monitoring.overview.js
Line #: 0
Severity: Error
Failed to load resource: net::ERR_CONNECTION_RESET
This error appears for multiple resources such as JavaScript and CSS files that are part of the page load process.

Interestingly, the same URL loads without any issues when accessed directly via a browser on the same machine.

We would appreciate any guidance, support, or pointers you can provide to help us resolve this issue.

Thank you in advance for your assistance.

Thank you. We will try upgrading.

In the meantime, would you be able to provide the chromium version used in 2019 version. We tried checking in the changelog- it has having information only from 2021 version onwards.