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Sophos website broken in EO.WebBrowser 19.1.95.0 Options
hmireault
Posted: Thursday, July 11, 2019 1:31:55 PM
Rank: Advanced Member
Groups: Member

Joined: 7/14/2014
Posts: 52
Hello,

We've received an issue from one of our clients about a website that doesn't work properly. The website in question is sophos cloud: https://cloud.sophos.com/manage/login

When integrating your library, the labels don't show properly and it's impossible to login to the website.
Broken:
https://imgur.com/1yBoSar

When using your own test application, the site shows properly and it's possible to login to the website.
Working:
https://imgur.com/XDzyEuj

I figure it has to do with a setting that we need to toggle, due to your test application working as expected.
Any help would be appreciated.

Regards.
eo_support
Posted: Thursday, July 11, 2019 3:40:05 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,067
Hi,

This is probably due to language settings. Please check whether you have set EngineOptions.UILanguage property in your code.

Thanks!
hmireault
Posted: Thursday, July 11, 2019 3:54:39 PM
Rank: Advanced Member
Groups: Member

Joined: 7/14/2014
Posts: 52
We don't change the UILanguage property. We do change the AcceptLanguage property of the WebView, but even if I comment that out, it has the same behavior.
Do we need to change the UILanguage property to a different value? I searched through the sample application code and it doesn't seem to be changed.

Regards,
eo_support
Posted: Thursday, July 11, 2019 3:58:21 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,067
Then I am not sure what else to tell you. I would recommend you to compare our sample code with your code to see what triggered it.


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