Welcome Guest Search | Active Topics | Sign In | Register

Troubleshooting "Channel disconnected" Options
Posted: Thursday, December 2, 2021 1:39:19 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,137
This usually indicates a crash inside the browser engine. In order to resolve this issue, we must identify the root of the crash and resolve the crash.

If you have a way to reproduce this issue, please try to isolate the problem into a test project and send the test project to us. See here for more details:


To reproduce the issue is the most reliable way to resolve the issue since not only it helps us to identify the issue quickly, but also provides a way to verify the fix.

If it is not possible to reproduce the issue, please try to capture crash log:


Once we receive the crash log, we will look into it and see what we can find.


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.