EO.PDF error: Failed creating PDFChild process exited unexpectedly

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RKpdds

Posted: Friday, January 13, 2023 6:58:00 AM

Rank: Newbie
Groups: Member

Joined: 5/18/2016
Posts: 2

We use the EO.pdf version=19.2.91.0 to generate pdf from HTML string. The error is saying PDFChild process exited unexpectedly
Error Image: https://drive.google.com/file/d/1BSlKtGZAmkXY9HDMYWA-uHNlLXt5_4_B/view?usp=sharing

The following line of code is used to generate the memory stream from the html string:

Code: Visual Basic.NET

Copy

EO.Pdf.HtmlToPdf.ConvertHtml(htmlString, pdfMemoryStream)

eo_support

Posted: Friday, January 13, 2023 10:00:52 AM

Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,080

Hi,

Please update to the current version first. Your license does cover the current version. However after you update to the current version, make sure you go to your license key page to download a license key for the current version (v2023) and use the new key instead.

If the problem still occurs after you update to the current version, please try to enable EO Worker process:

https://www.essentialobjects.com/doc/common/eowp.html

Please let us know if that resolves the issue.

Thanks!

RKpdds

Posted: Saturday, January 14, 2023 6:05:49 AM

Rank: Newbie
Groups: Member

Joined: 5/18/2016
Posts: 2

But is the current version compatible and works with .Net 3.5?

eo_support

Posted: Saturday, January 14, 2023 4:52:30 PM

Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,080

Yes. It is.

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