Welcome Guest Search | Active Topics | Sign In | Register

Have 6.0 license, but want a 5.0 Options
Greg
Posted: Wednesday, August 6, 2008 12:54:57 PM
Rank: Newbie
Groups: Member

Joined: 8/3/2008
Posts: 3
Hi there, I currently have a license for version 6.0 of your essential objects grid, but I'm running a 5.0 dll and the license doesn't work. Is there any way I can "back license" for 5.0 granted I don't want to take the risk of any code not running on 6.0? Thanks!
eo_support
Posted: Wednesday, August 6, 2008 1:04:44 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,098
Hi,

What we can do is to "downgrade" your order to 5.0 (you want to keep your 6.0 license key in case you want to switch back to 6.0). Note that 6.0 is suppose to be back compatible so all new bugs will be fixed 6.0. Please reply if you want us to downgrade your order.

Thanks
Greg
Posted: Wednesday, August 6, 2008 1:05:51 PM
Rank: Newbie
Groups: Member

Joined: 8/3/2008
Posts: 3
Sounds good, please downgrade me, thanks!
eo_support
Posted: Wednesday, August 6, 2008 1:13:03 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,098
Hi,

We have downgraded your order from "EO.Web Controls 2008" to "EO.Web Controls 2007.2". We also had to change your order date from 8/3 back to 6/3 because our order system won't an older item after the new item is released.

Please let us know anytime you wish to switch back.

Thanks


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.